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Pascal Laine
GSM modem don'y work any more

Hello, since a few days, the GSM modem of my OVMS don't work anymore. I have tested the sim card (a 2€/month Free Mobile card) with a celular phone, it is OK for voice, SMS and data. 

See below the modem status :

MODEM Status Model: auto Network Registration: Unknown Provider: Signal: 0 dBm Mode: State: PoweringOn Mux: Not running PPP: Not running GPS: Not running

Thank you for your help, congrats. Pascal

markwj
markwj's picture
What version of a) modem, and

What version of a) modem, and b) firmware are you using? The modem should be either SIM5360 (2G,3G or SIM7600 (2G, 3G, 4G).

Is the little blue light on the modem blinking? Please ensure you have it powered either from the car, or a powered USB hub (not just a normal low power USB port).

Pascal Laine
It's a SIM5360E, Firmware: 3

It's a SIM5360E, Firmware: 3.3.002/ota_0/main (build idf v3.3.4-848-g1ff5e24b1b Mar 7 2022 07:33:16), no blue light blinking (powered by the car)

markwj
markwj's picture
Firmware version should be ok

Firmware version should be ok.

The SIM5360E is a 2G/3G module. Are you sure there are any 2G or 3G networks left in your area (as most have been shutdown already)?

Other than that, you can get a 'module summary' a raise a support ticket here for us to check.

Pascal Laine
Hello, here is the module
Hello, here is the module summary. You can check if somthing is going wrong ? If i must change the 3G modem, this one  https://shop.openenergymonitor.com/ovms-4g-modem-upgrade/ is it compatible ?
OVMS MODULE SUMMARY

Module
  Version:  3.3.003/ota_1/main (build idf v3.3.4-848-g1ff5e24b1b Sep  3 2022 11:32:12)
  Hardware: OVMS WIFI BLE BT cores=2 rev=ESP32/1
  12v:      12.3v

MODEM Status
  Model: auto
  Network Registration: Unknown
    Provider: 
    Signal: 0 dBm
    Mode: 
  State: PoweringOn
    Ticker: 15
    User Data: 0
  UART:
    FIFO overflows: 0
    Buffer overflows: 0
    Parity errors: 0
    Frame errors: 0
    Driver Buffer overflows: 0
    State Timeout Goto: PoweringOn (in 15 seconds)
  Mux: Not running
  PPP: Not running
  GPS: Not running

Configuration
  [auto]
    dbc: no
    egpio: no
    ext12v: no
    init: yes
    modem: yes
    obd2ecu: 
    scripting: yes
    server.v2: yes
    server.v3: no
    vehicle.type: RT
    wifi.mode: apclient
    wifi.ssid.ap: OVMS Twizy
    wifi.ssid.client: Freebox Laine
  [can]
  [dbc]
  [egpio]
    monitor.ports: 
  [http.plugin]
    ABRP.auth: 
    ABRP.enable: yes
    ABRP.label: 
    ABRP.menu: 
    ABRP.page: 
  [http.server]
    auth.global: no
    docroot: /sd
    enable.dirlist: yes
    enable.files: yes
  [locations]
    La Forêt: 47.649639,6.791387,100
  [log]
    file.enable: yes
    file.path: /sd/log
    level: info
  [modem]
    apn: free
    apn.password: 
    apn.user: 
    enable.gps: yes
    enable.gpstime: yes
    enable.net: yes
    enable.sms: yes
    pincode: 1234
  [module]
    cfgversion: 2020053100
    init: done
  [network]
    dns: 
  [notify]
  [obd2ecu]
  [obd2ecu.map]
  [ota]
    http.mru: ovms.dexters-web.de/firmware/ota/v3.1/main/ovms3.bin
    server: ovms.dexters-web.de/firmware/ota
  [password]
    module: **redacted**
    pin: **redacted**
    server.v2: **redacted**
    server.v3: **redacted**
  [plugin]
  [plugin.disabled]
  [plugin.enabled]
  [plugin.repos]
  [power]
    12v_shutdown_delay: 30
    enabled: yes
    modemoff_delay: 96
    wifioff_delay: 24
  [pushover]
    enable: yes
    expire: 
    np.alert: 0
    np.info: 0
    retry: 
    sound.emergency: pushover
    sound.high: pushover
    sound.normal: pushover
    token: absgr4kdtg34zyc75g3yfkhk676x5k
    user_key: uqq7h32amf1m4rbt5278xaofy7qkw6
  [sdcard]
    maxfreq.khz: 20000
  [server.v2]
    port: 
    server: ovms.dexters-web.de
    tls: yes
    updatetime.connected: 
    updatetime.idle: 
  [server.v3]
    port: 1883
    server: broker.hivemq.com
    tls: no
    topic.prefix: 
    updatetime.connected: 60
    updatetime.idle: 600
    user: PascalLaine
  [ssh.info]
    fingerprint: pxjL1+0tkzsMO83w0a1OY8n553QqTs+L+MyBBM1lBRE
  [ssh.keys]
  [ssh.server]
    key: **redacted**
  [system.adc]
    factor12v: 182.2
  [tpms]
  [usr]
    abrp.car_model: renault:twizy:20:6:80
    abrp.url: http://api.iternio.com/1/tlm/send
    abrp.user_token: da40e86b-a01b-4231-a89b-f1b69c784748
  [vehicle]
    12v.alert: 
    12v.ref: 
    flatbed.alarmdistance: 500
    id: PascalLaine
    name: Twizy Pascal
    timezone: CET-1CEST,M3.5.0,M10.5.0/3
    timezone_region: Europe/Paris
    units.distance: K
  [wifi.ap]
    OVMS Twizy: **redacted**
  [wifi.ssid]
    Freebox Laine: **redacted**
    iphone: **redacted**
  [xrt]
    autopower: yes
    autoreset: yes
    canwrite: yes
    cap_act_prc: 90.0343
    cap_nom_ah: 108
    chargelevel: 7
    chargemode: 0
    console: no
    gpslogint: 3
    kd_compzero: 120
    kd_threshold: 35
    kickdown: yes
    maxrange: 70
    profile01: +GVng295ACQzAAAAAAAAAAAuOkVbZVVIOxUrRVtlQy0bJGUAAAABAABlZQAAAAAA
    profile01.label: POWER
    profile01.title: 
    profile02: n2BiAAAAAB8uAAAAAAAAAAAALj1MAFZIOgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
    profile02.label: PERSO
    profile02.title: Frein moteur
    profile03: aQAAAAAAAAEBARgpW1tbZWUAAAAAAAAAAAAAAAAAAAAAHwAAAAAAAAAVFQAAAAAA
    profile03.label: ICE
    profile03.title: Winter
    profile04: +GVng295ACQzAAAAAAAAAAAuOkVbZVVIOxUrRVtlQy0bJGUAAAABAABlZQAAAAAA
    profile04.label: POWER
    profile04.title: Sportif
    profile_buttons: 0,2,1,3
    profile_cfgmode: 0
    profile_user: 0
    suffrange: 0
    suffsoc: 0

REPORT ENDS

I (1051968) cellular: State: Enter PoweringOn state

I (1051968) cellular-modem-auto: Power Cycle 6000ms

I (1081968) cellular: State: Enter PoweringOn state

I (1081968) cellular-modem-auto: Power Cycle 2000ms

markwj
markwj's picture
Your logs/summary seem to

Your logs/summary seem to indicate that the modem cannot power on. Are you powering this from the car's 12v, or from USB? If from 12v (as it seems) then likely the modem has failed. If within 1 year of purchase, can do warranty claim, or purchase replacement 4G modem.

Pascal Laine
Thank you Mark. My OVMS is

Thank you Mark. My OVMS is powering from the 12V of the car. I bought it on october 2020 so the waranty is over. I will purchase the remplacment 4G modem.

hdinnc
hdinnc's picture
How does one obtain a module

How does one obtain a module summary if the ovms does not connect?

Pascal Laine
The ovms connect on wifi, not

The ovms connect on wifi, not on cellular

hdinnc
hdinnc's picture
I could not get a wifi

I could not get a wifi connection nor a connection via USB either. Hence my post. 

hdinnc
hdinnc's picture
I'm powering on with 12v

I'm powering on with 12v battery. So who do I contact for warranty?

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