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glynhudson
Hologram SIM card stopping working

I manage OVMS for 6 vehicles, all use Hologram. Over the past few months I've had Hologram SIM cards 3/6 vehicles stop working, OVMS displays the following status (see screenshot below). The only fix I found for this was to replace the SIM card with a one. Has anyone else experience this? Until now all vehicles had been working fine for a number of years. Hologram are not reporting any issues on my account or with the individual SIM cards. 

 

 

 

markwj
markwj's picture
Never seen this myself, or

Never seen this myself, or heard of it.

sergebeaudry
is that in Canada?.  I got an

is that in Canada?.  I got an email last week from Hologram saying that starting Oct  1st. Roger will not be supported anymore in Canada and they will have Telus and Bell support.  A new sim was required free of charge.

glynhudson
No, it's in the UK. It's

No, it's in the UK. It's recently happened again to another hologram SIM in another unit. I'm going to try using a different SIM card provider. 

Shane
I've got two systems running

I've got two systems running on hologram sims and have been for 4-5 months with no problems

markwj
markwj's picture
There is no screenshot

There is no screenshot attached. It would be good to find out what is the cause of this, and Hologram willing to assist.

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